Cookie Policy

How Redbridge Property Uses Cookies and Similar Technologies

What are Cookies?

Cookies are small files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are used to remember information about your preferences and behavior so that you have a better experience when you return to the website.

A cookie typically contains:

• The name of the website that created it
• An expiry date
• A value (usually a randomly generated unique number)
• Sometimes user preference information

Types of Cookies We Use

1. Essential Cookies (Strictly Necessary)

Purpose: These cookies are essential for the website to function properly. They enable core functionality such as page navigation, security, and access to secure areas.

Examples:

• Session cookies (remember you’ve logged in)
• Security cookies (prevent fraud)
• Form cookies (remember form data)
• Load balancing cookies (ensure proper website performance)

Requirement: These cookies do not require consent as they are necessary for the website to work.

2. Analytics Cookies

Purpose: These cookies help us understand how visitors use our website. They collect anonymous data about your browsing behavior, which helps us improve our website performance and user experience.

Information Collected:

• Pages visited
• Time spent on each page
• Links clicked
• Browser and device type
• General geographic location (region level, not individual)

Tool Used: Google Analytics (if applicable)

Requirement: You can opt-in or opt-out of analytics cookies through our cookie consent banner.

3. Marketing and Advertising Cookies

Purpose: These cookies track your browsing across websites to deliver personalized advertisements based on your interests. They help us understand advertising effectiveness.

Information Tracked:

• Websites you visit
• Your interests and preferences
• Products you view
• Conversion actions (completed bookings, enquiries)

Requirement: We obtain your explicit consent before using marketing cookies.

4. Preference/Functionality Cookies

Purpose: These cookies remember your personal preferences to enhance your experience on the website.

Examples:

• Language preferences
• Theme preferences (light/dark mode)
• Saved settings
• User interface preferences

Requirement: Consent may be required depending on the sensitivity of the preference.

How We Use Cookies

We use cookies to:

• Improve Website Functionality: Ensure the website works properly and loads quickly
• Remember Preferences: Store your language, location, and viewing preferences
• Track Performance: Understand how visitors use our website to improve design and content
• Provide Personalized Experience: Tailor content to your interests and needs
• Deliver Relevant Advertising: Show ads relevant to your interests
• Security: Prevent fraud and protect your account
• Analytics: Measure website traffic and user behavior

Cookie Consent

How We Obtain Consent

When you first visit our website, we display a cookie consent banner that explains what cookies we use. You can:

• Accept All: Allow all types of cookies
• Customize: Choose which types of cookies to accept
• Reject Non-Essential: Accept only essential cookies (you can always change this later)

How to Manage Your Cookie Preferences

Through Our Website:

• Look for the “Cookie Settings” or “Cookie Preferences” link (usually in the footer)
• Click to open our cookie management panel
• Select which types of cookies you want to allow or disable
• Click “Save Preferences”

Through Your Browser:

You can also control cookies through your web browser settings:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Preferences → Privacy & Security → Cookies and Site Data
• Apple Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Privacy and Services → Cookies and site permissions

Third-Party Cookies

Some cookies on our website are placed by third-party services, including:

These third parties have their own privacy policies and cookie practices. We recommend reviewing their policies to understand how they handle your data.

Cookie Duration

Cookies have different lifespans:

Do Not Track

Some browsers include a “Do Not Track” feature. When enabled, this setting sends a signal to websites requesting they do not track your activity. We respect Do Not Track settings and will minimize tracking when this preference is detected, although some essential cookies may still be necessary for website functionality.

Your Privacy Rights

Under GDPR and UK data protection law, you have the right to:

• Know what cookies we use and why
• Consent to non-essential cookies before they are placed
• Withdraw your consent at any time
• Delete cookies from your device
• Opt-out of personalized advertising
• Request information about data collected through cookies

For more information about your privacy rights, see our Privacy Policy.

Changes to This Policy

We may update this Cookies Policy to reflect changes in our cookie practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website with an updated “Last Updated” date.

Contact Us

If you have questions about our use of cookies or this Cookies Policy, please contact us: